Privacy Policy

EFFECTIVE DATE: January 1st, 2025

Welcome to Horsefeathers Hotel ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, www.horsefeathershotel.com (the "Site"), or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit card details)

  • Account credentials for our online services

  • Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Pages viewed and the dates/times of visits

  • Clickstream data

  • Location data (if enabled on your device)


How We Use Your Information

We use the information we collect for various purposes, such as:

  • Providing, operating, and maintaining our services

  • Processing transactions and sending you related information, including confirmations and receipts

  • Responding to your comments, questions, and requests, and providing customer service

  • Sending you technical notices, updates, security alerts, and support messages

  • Communicating with you about products, services, offers, promotions, and events that may interest you

  • Monitoring and analyzing trends, usage, and activities in connection with our services

  • Personalizing your experience and tailoring content and services to your preferences

  • Improving the functionality, safety, and usability of our Site and services

  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities

  • Complying with legal and regulatory requirements

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With service providers: We share your information with trusted vendors and service providers who perform services on our behalf, such as payment processors, customer service providers, and marketing agencies.

  • To comply with legal obligations: We may disclose your information if required by law, legal process, or governmental request, or to protect our rights or the safety of others.

  • In connection with business transfers: Your information may be disclosed as part of a merger, acquisition, sale of assets, or similar corporate event.

  • With your consent: We may share your information with third parties if you give us permission to do so.


Your Choices

You have certain choices regarding your personal information, including:

  • Access and Update: You may access and update your personal information through your account settings.

  • Opt-Out of Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or contacting us directly. Please note that even after opting out, you may still receive non-promotional messages related to your account or transactions.

  • Cookies and Tracking Technologies: You can control cookies and tracking tools through your browser settings or device preferences.

Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is foolproof, and we cannot guarantee absolute security.

Privacy Of Minors

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant updates by posting the revised Privacy Policy on our Site and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Horsefeathers Hotel

Email: reservations@horsefeathershotel.com

Mailing Address: 115 State Street Hood River, OR 97031